Onboarding Guide: Sales & Operations Kickstart

Welcome to the team. Your objective is simple: Generate sales for our products and book demos for our software. Use this guide every single day to stay on track.

Part 1: What You Are Selling

A. Physical Products (AllMojood.com)

We import household, kitchen, mobile, and travel accessories.

• The Goal: Drive traffic to AllMojood.com and convert visitors into buyers.
• Your Knowledge: You must know what we sell. Spend 30 minutes browsing the site. If you can’t explain why a customer should buy a “Foldable Cargo Trolley,” you can’t sell it.

B. SaaS Software (Business Management)

We help SMEs run their business. We have 6 systems:

1. Accounting/Inventory/Manufacturing: For trading and factories.
2. Workshop & Services: For garages and repair shops.
3. Real Estate & Property: For landlords and property agents.
4. Restaurant Management: For cafes and diners.
5. Cargo & LCL Shipment: For logistics companies.
6. Event Venue Booking: For banquet halls and meeting spaces.

Part 2: How to Do It (Your Daily Workflow)

Follow this loop every day. Do not skip steps.

Step 1: Inventory Check (9:00 AM – 10:00 AM)

• Open AllMojood.com. Check for new arrivals or price changes.
• Pick 3 items to focus on for the day.

Step 2: Outreach & Marketing (10:00 AM – 2:00 PM)

• For Products: Post on Facebook/Instagram/LinkedIn. Use clear photos, a short description, and the website link.
• For Software: Identify 10 local businesses (e.g., restaurants, workshops). Call or message them using the templates provided below.

Step 3: Tracking & Reporting (End of Day)

• Log everything in your daily sheet. If you didn’t log it, it didn’t happen.

Part 3: The “Copy-Paste” Scripts

When selling Products:

“Hi! We’re running a special on [Product Name] at AllMojood.com. It’s perfect for [mention one use, e.g., organizing your kitchen]. You can grab it here: [Link]”

When selling Software (The “Demo” Pitch):

“Hi [Name], I’m with [Company Name]. We help businesses in the UAE automate their [Restaurant/Workshop/Property] operations to save time and stop manual errors. Would you be open to a 5-minute demo to see if it fits your needs?”

Part 4: The Golden Rules

1. The 30-Minute Rule: If a lead replies with a question, answer within 30 minutes. Fast responses win sales.
2. “I Don’t Know” is an Answer: If a client asks a technical question you don’t know, never guess. Say: “That is a great technical question. Let me check with our implementation team and get back to you immediately.” Then, ask me.
3. Data First: If you aren’t sure what to do next, look at your tracker. Who haven’t you followed up with?

Your Daily Tracker (Keep this updated)

Business/Customer	Service/Product	Action Taken	Status
e.g., Cafe XYZ	Restaurant System	Sent Intro Message	Waiting for reply

Now, go to the website, pick your 3 products, and start your first 10 messages. Let me know when you have sent your first batch.

1. THE DAILY “POWER HOURS” (Complete these first)

• [ ] Inventory Sync: Check AllMojood.com for any price changes or new stock. (15 mins)
• [ ] Product Outreach: Post 3 items on social media. Tag the link. (30 mins)
• [ ] Software Outreach: Send 10 personalized messages to local businesses. (60 mins)
• [ ] Follow-Up: Reply to all pending inquiries from yesterday. (30 mins)

2. THE “NO-FLUFF” RULES (Read before starting)

• Don’t over-explain: Keep messages under 3 lines. If they want to talk, they will reply.
• Don’t ignore the silence: If a lead doesn’t reply, send a one-line follow-up 24 hours later.
• Don’t fake knowledge: If a client asks a technical software question you cannot answer, stop, note it down, and ask the office lead.
• Always include the link: Every post or message must have the [AllMojood.com] link or the [Demo Request] link.

3. PERFORMANCE LOG (To be handed in at 5:00 PM)

Time	Task	Result / Lead Name	Follow-up Needed?
09:00	Product Post 1
09:30	Product Post 2
10:00	Software DM 1-5
11:00	Software DM 6-10
14:00	Follow-ups
16:00	Lead Qualification

4. YOUR END-OF-DAY QUESTIONS

Answer these before you leave today:

1. What was the hardest question a customer asked me today? _________________________________
2. Which software system did I struggle to explain? ___________________________________________
3. How many people asked for a demo or product link? ________________________________________